HAMBURG, Germany, April 2, 2012 /PRNewswire-iReach/ -- Increased demand for the efficient management of on-board visitors has been the driver for the new Corporate Access application from Fidelio Cruise. A part of Fleet Management System, the Corporate Access Module streamlines the authorisation process for ship visitors, helping to reinforce ship security and raise efficiency.
The software allows cruise lines to monitor and handle from headquarters the large number of requests for on-board visits, and supports cruise line compliance with increasingly strict international regulations on ships' access.
Visitor requests and subsequent approval procedures are typically a manual process involving approval documents transmitted by e-mail. The information is often out-of-date or not completely accurate, and its form often varies between different vessels in a fleet.
"We have created an automated workflow engine that allows the shoreside authorisation process to take place automatically," explains Tony Heuer, Fidelio Cruise President. "Approval is electronically sent to the ship, regardless of its location, allowing cruise companies to control the number of visitors on board at any time. We can create automated swipe cards," he continues, "which are sent to visitors before they board. It also enables production of a fully updated manifest."
Fidelio Cruise's visitor management solution is seamlessly integrated with ship and shoreside software, and facilitates collecting a visitor's personal information in preparation for security procedures; submitting a visit request and managing its approvals; and providing access to visitor records for authorised parties.
All these activities are tracked and logged. Additionally, authorised personnel can flag visitors for "Early Boarding" and/or enable them to make financial transactions whilst on board the vessel.
The application sends notifications via e-mail so that authorised personnel can approve the visits. Responses are tracked from the e-mailed replies.
Fidelio Cruise's Corporate Access Module is also suitable for managing visit requests for cruise lines' own personnel. Employees working ashore or on other vessels in a cruise line's fleet can now be granted access without having to file requests manually, often an inefficient and time-consuming process.
Features include:
- Centralised visitor records and visit request handling for ships and shoreside locations
- Automated e-mail approval process
- Automated e-mail notifications to visitors with their visit details
- Fully automated transfer of visit details to Fidelio Cruise SPMS
- Web-service to provide user interface to set up visitors and visits for remote employees and third-party vendors
- Ability to flag visitor records for early boarding and facilitate on-board charging
- Gangway activity, posting history, and previous visits can be viewed in the FC Corporate Access Module (FC CAM) via a direct link to FC FMS.
Fidelio Cruise Software GmbH leads the market in the design, installation and support of IT systems for effective passenger and crew handling and optimised inventory control in the cruise ship industry. Fidelio Cruise Software GmbH, established inHamburg - Germany in February 1995, is majority owned by MICROS Systems, Inc. (Ticker symbol MCRS, Nasdaq).
The company's philosophy is simple – it aims to be innovative, proactive and flexible while maintaining a focused vision for the future. Using the experience and expertise gained, Fidelio Cruise Software GmbH delivers ongoing development of software systems for use on board ocean and river passenger vessels and super-yachts.
Media Contact: Ioana Sauciuc Fidelio Cruise Software GmbH, +49 (40) 39807 0 , isauciuc@fcruise.com
Source: ireachprnewswire.com
